Your personal health information and privacy
Our practice operates in strict accordance with national privacy legislation. Your electronic medical record is securely stored and password protected against unauthorised access. Accredited systems including multiple back-ups, monitoring and firewalls are in place to protect your record. Your medical record is strictly private and confidential and it is a condition of employment that all our staff sign our confidentiality agreement.
Please understand we are unable to discuss or share any medical information with a third party unless we hold written consent to do so, or unless you are the parent or guardian of a child under 16.
You are able to view and discuss your personal medical record. If you would like to arrange this, please contact our Practice Manager Leanne Bollard or David Rivett our Privacy Officer.
If you require your medical records to be transferred to or from another practice, consent forms are available from our receptionists. For more information download our fact sheet from our website; www.batemansbaymedicalcentre.com.au
We use a program called Heidi which is artificial intelligences. This is a helpful tool that allows your GP to focus totally on you during the visit while still allowing them to accurately capture medical information, ensuring a complete and accurate record of your care.
All data is encrypted, securely and confidentially stored on servers located within Australia to comply with the Australian Privacy Principles and the Privacy ACT. Your data protection is our top priority
Medical Students – Your consent
Our Practice accepts medical students from the Australian National University Medical. University of Sydney. Students are integrated into the practice and will often be present at consultations. Your consent is required and our reception staff and your doctor will ask if you agree to the student attending before you meet the student.
Please feel comfortable if you wish to decline having a student present.